Resource centres (RCs) are increasingly consolidating across Europe as practical entry points for communities facing the complexity of building energy renovation. They operate as accessible spaces where residents, homeowners’ associations and local stakeholders receive guidance on technical solutions, funding opportunities and administrative processes, enabling informed decisions and reducing common barriers such as lack of knowledge or financial uncertainty.

Experiences in cities such as Burgas, Budapest and municipalities in Lithuania show that these structures, whether already operational or still in development, share a similar evolution: from simple information points to trusted spaces with strong local roots. Through tailored advice, training, neighbourhood meetings and continuous support, they help unlock renovation processes that might otherwise stall.

Their effectiveness relies on flexible models adapted to local needs, close partnerships with public authorities and territorial stakeholders, and funding schemes that ensure continuity beyond project lifetimes. At the same time, their direct contact with citizens allows them to identify real obstacles and feed them into policymaking, acting as a bridge between the local and institutional levels.