Europe faces a pressing challenge: three-quarters of its housing stock suffers from poor energy performance, driving up costs and emissions. To address this, the EU has mandated the rollout of one-stop shops—local hubs offering consumers guidance, technical support, and access to funding for home renovations.

These centres simplify what is often a complex and overwhelming process. From assessing needs to coordinating contractors and securing subsidies, one-stop shops aim to make energy retrofitting more accessible. Successful models across Europe show how tailored outreach—such as door-to-door campaigns and trusted contractor networks—can boost participation and trust.

Special attention is given to vulnerable groups, including apartment-dwellers and low-income households. Programmes in Belgium, Lithuania, and Spain demonstrate how personalised support and financial aid can overcome barriers, ensuring no one is left behind in the energy transition.

_{Source: https://netzerocities.app/resource-1913}