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Support service for citizen-led renovation: communication strategy for energy communities

An aerial view shows several buildings with sloped roofs covered in photovoltaic solar panels. The image highlights the integration of renewable energy into architectural design at an urban scale.
Publication
European Countries

Support service for citizen-led renovation: communication strategy for energy communities

A practical guide analyses how to design effective communication strategies for energy communities, combining planning, clear narratives and appropriate channels to activate local participation.

Editorial Team

‘How to set up a communication strategy for energy communities’ examines the strategic role of communication in the development of energy communities and citizen-led renovation projects in Europe. It starts from a key observation: despite ambitious European targets — such as establishing one energy community in every city with more than 10,000 inhabitants — participation remains limited, at around 4%, highlighting a lack of awareness and the need to strengthen public engagement.

In this context, the guide proposes a structured approach that combines conceptual foundations with practical guidance for organisations, often volunteer-based. Defining clear objectives, identifying target audiences, and developing accessible messages aligned with tangible benefits are presented as core elements for fostering engagement. It also emphasises the importance of using accessible narratives and a range of communication channels, from social media to face-to-face events, adapted to available capacities.

The document stresses the need to plan and coordinate actions, assign responsibilities, and maintain continuous communication that builds trust. Through European examples, it shows that coherence, proximity, and ongoing adaptation can transform initial interest into sustained participation and support progress towards the energy transition at the local level.

12/02/2026

Support service for Citizen-led renovation: How to set up a communication strategy for energy communities.pdf

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