The report ‘Developing Digital Competency in the Built Environment’ sets out the urgent need to strengthen digital skills across the sector, understood not as isolated technical abilities but as a combination of culture, processes, and capabilities that enable organisations to truly harness the potential of digital transformation. The document emphasises that technology alone does not guarantee better outcomes: what really matters is that people have the knowledge and habits required to integrate data, tools, and systems into their daily work.

The text proposes a competency framework applicable to organisations of any size and at any stage of the built environment lifecycle. It distinguishes between transferable competencies—such as digital literacy, collaboration in digital environments, ethical and secure information management, or the ability to identify technological opportunities—and specialist competencies linked to design, simulation, construction, asset management, and business functions. It also explains how these capabilities deliver measurable benefits in productivity, safety, planning, decision-making, and sustainability.

The report encourages organisations to assess their digital maturity, identify gaps, and progress through training, leadership, and integrated systems. Its central message is clear: the digital transformation of the sector depends on a solid foundation of shared competencies that enable people to adopt new tools coherently and with a results‑driven approach.